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Millennials and Gen Z have grown up in environments defined by permanent connectivity, fast-moving technology, and constant exposure to global information. For them, digital tools are not optional add-ons, they are embedded in how decisions are made. Access, choice, and immediate feedback are assumed by default, shaping expectations for any service, including travel.
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Россиян предупредили о возможном подорожании товаров из-за конфликта на Ближнем Востоке08:42
If the user can't answer a question, that gap is itself a finding. Name it.